Information for Patients | Urgent Care Ontario

Patients and families may have questions following their virtual urgent care appointment or may need additional services.

Ontario Health Teams help patients, families and caregivers connect with local health services that can help.

An Ontario Health Team is a collaboration of health care providers working together as one coordinated team to serve the needs of their local communities and help patients, families and caregivers navigate the health system. It may include health care providers in primary care, home care, hospitals, community agencies, long-term care, mental health and addictions, emergency health services, laboratory and diagnostic services, midwifery services and more.

The following is a list of Ontario Health Teams in the Ontario West region.

Click the city or community closest to you below to find out which Ontario Health Team you belong to, and where you can go after your virtual urgent care appointment for additional health care services and/or community supports in your local area. Some Ontario Health Teams also have a Navigator app, which can be downloaded on any smartphone or tablet and used to connect multiple digital services and applications in one place.

Brantford Brant Ontario Health Team

Burlington Ontario Health Team

Burlington Health Navigator is available through the App Store or Play Store

Cambridge North Dumfries Ontario Health Team

Chatham-Kent Ontario Health Team

Elgin Ontario Health Team

Greater Hamilton Health Network

St. Joe’s Navigator is available through the App Store or Play Store

Grey-Bruce Ontario Health Team

Guelph Wellington Ontario Health Team

Huron Perth and Area Ontario Health Team

Kitchener, Waterloo, Wilmot, Woolwich, and Wellesley (KW4) Ontario Health Team

Middlesex London Ontario Health Team

Niagara Ontario Health Team

Niagara Health Navigator available through the App Store or Play Store

Oxford and Area Ontario Health Team

Sarnia Lambton Ontario Health Team

Windsor Essex Ontario Health Team

Brantford, Brant and Norfolk Area (including Brantford, Brant County, Norfolk County)

Burlington Area (including Burlington, Hamilton, Oakville, Milton, Halton Hills, Waterdown, Stoney Creek, Grimsby)

Cambridge and North Dumfries Area (including Cambridge, North Dumfries)

Chatham-Kent Area (including Chatham, Wheatley, Tilbury, Merlin, Blenheim, Ridgetown, Thamesville, Walpole Island First Nation, Wallaceburg, Dresden, Delaware Nation at Moraviantown, Bothwell, Erieau)

Elgin Area (including St. Thomas, Malahide, Southwold, West Elgin, Aylmer, Bayham, Central Elgin, Dutton/Dunwich)

Greater Hamilton Area (including Brant, Burlington, Hamilton, Haldimand, Niagara Northwest)

Grey-Bruce Area (including Grey County, Bruce County)

City of Guelph, Wellington County (including Guelph/Eramosa, Erin, Minto, Centre Wellington, Mapleton, Puslinch, Wellington North)

Huron Perth and Area (including Bluewater, Ashfield-Colbourne-Wawanosh, Central Huron, Goderich, Howick, Huron East, Huron-Kinloss, Morris-Turnberry, North Huron, Perth North, Perth East, Perth West, Perth South, South Huron, St. Mary’s, Stratford, Lambton Shores (partial), Tavistock (partial))

Kitchener, Waterloo, Wellesley, Wilmot and Woolwich Area (including Kitchener, Waterloo, Wellesley, Wilmot, Woolwich)

Middlesex London Area (including Munsee-Delaware Nation, Oneida Nation of the Thames, Chippewas of the Thames First Nation, Southwest Middlesex, Strathroy Caradoc, Adelaide, Metcalf, North Middlesex, Middlesex Centre, Lucan, Biddulph, Thames Centre, London)

Niagara Area (including Fort Erie, Lincoln, Niagara Falls, Niagara-on-the-Lake, Pelham, Port Colborne, St. Catharines, Thorold, Wainfleet, Welland)

Oxford and Area (including Blandford-Blenheim, East-Zorra, Ingersoll, Norwich, South-West Oxford, Tavistock, Tillsonburg, Woodstock, Zorra, Bayham, Malahide, Aylmer)

Sarnia Lambton Area (including Lambton Shores, Petrolia, Plympton-Wyoming, St. Clair, Warwick, Brooke-Alvinston, Watford, Kettle Point, Aamjiwnaang, Kettle and Stony Point, Walpole Island)

Windsor-Essex Area (including Leamington, Lakeshore, LaSalle, Kingsville, Amherstburg, Tecumseh, Pelee)